Transparency
How we make money
Short version: families never pay, and money never buys a better spot.
Families never pay
Searching, comparing, saving and contacting communities on RUUM is free for families. Always.
Communities can list free
Any licensed community can claim a free, Verified listing with availability, photos and inquiries. Free listings can enter their prices privately; families see the typical cost for the area instead.
Some communities pay for tools
Communities can choose to pay for tools that help them fill rooms — showing their own prices to families, tour booking, insights and integrations. See our pricing.
Payment never changes where a community appears
Search order is decided by fit, distance, budget, availability and how current the information is. A community's plan is never part of it — and it never affects matches, badges or which communities appear. How ranking works.
What we never do
- We don't take referral fees or move-in commissions.
- We never sell family data.
- Verified is never for sale.
- Verified reviews come only from confirmed move-ins at communities on a paid plan; we never suggest reviews exist where they don't.